Booking Support
Already know what you want? Let’s take a thoughtful look before you book.
You’ve chosen the trip.
Now choose how much of it you want to manage yourself.
Making the reservation is only one part of the journey. There are questions to answer, deadlines to keep track of, supplier policies to navigate, and sometimes unexpected situations that require quick decisions.
Some travelers are comfortable managing those details on their own. Others would rather have an experienced advisor review the reservation before it’s finalized and remain a trusted point of contact throughout the process.
Booking Support is designed for travelers who already know what they want to book but appreciate having an experienced advisor guide the process from reservation to return.
Every Booking Support request is personally reviewed before any reservation is made. We’ll verify availability, review eligible supplier promotions and agency offers, and make sure we have everything needed to move forward confidently.
As part of our review process, we may reach out to discuss your request, answer questions, or share considerations that could impact your travel experience before the reservation is finalized.
Most requests are reviewed within 24 to 48 business hours.
You’ve done the research. We’ll help with what comes next.
You’ve already invested the time researching destinations, comparing options, and deciding what feels like the right fit.
Booking Support isn’t designed to restart that process. It’s designed to build on it.
Before anything is booked, every request receives a thoughtful review. Sometimes that review simply confirms you’re ready to move forward. Other times, it leads to a conversation about something worth considering before the reservation is finalized.
Either way, you’ll move forward knowing your decision was reviewed with your travel experience in mind.
Is Booking Support the right fit?
Booking Support is designed for travelers who have already decided what they want but have not yet made the reservation.
The destination, travel dates, and major trip details should already be settled. You do not need destination research, personalized recommendations, or a proposal comparing multiple options. You are ready for Fly Escapes to review your request, complete the reservation, and remain your point of contact throughout the process.
Because Fly Escapes must make or formally take over the reservation in order to manage it, trips booked elsewhere generally cannot be added to Booking Support after the fact.
An exception may apply to some cruise reservations.
Cruises booked directly with the cruise line within the previous 30 days may be eligible for transfer to Fly Escapes. Eligibility depends on the cruise line’s transfer policies, the reservation status, the fare booked, and applicable deadlines. Transfer approval cannot be guaranteed.
Fly Escapes does not accept standalone airfare requests. Airfare may be included when it is booked as part of an eligible vacation package.
Fly Escapes does not book or manage Airbnb, Vrbo, or other privately managed vacation rentals.
Still working through the options?
Booking Support works best when the major decisions have already been made.
If you’re still comparing destinations, resorts, cruise lines, hotels, itineraries, or vacation styles, Custom Vacation Planning is likely the better fit. That service is designed to help you evaluate your options, receive personalized recommendations, and choose the experience that best aligns with your travel goals before you’re ready to book.
Every reservation begins with a thoughtful review.
Reservation Review
Before anything is booked, we review your request to confirm availability, identify eligible supplier promotions and agency offers, and make sure the details support the experience you’re hoping to have.
Booking Management
Once you’re ready to move forward, Fly Escapes completes the reservation and manages the booking throughout the planning process. You’ll have one knowledgeable point of contact who already understands your trip and can assist with supplier communication, payment information, reservation updates, travel documents, policies, and qualifying changes.
Ongoing Support
Questions don’t stop after the reservation is made. Whether you need guidance before departure or assistance navigating changes along the way, you’ll have someone familiar with your reservation who can help you understand your options and determine the appropriate next step.
Booking Support remains focused on reservations made through Fly Escapes. It does not include destination research, custom itinerary design, restaurant reservations, day-by-day activity planning, or ongoing concierge services.
Here’s how Booking Support works.
01
Submit your Booking Support Request.
Complete the Booking Support Request Form with the details of the trip you’d like us to book. We’ll also ask a few brief questions about what you’re looking forward to and what led you to this choice so we can review your request with your travel goals in mind.
Submitting the form does not create or hold a reservation.
02
We thoughtfully review your request.
Every Booking Support request receives a thoughtful review. We’ll verify availability, review eligible supplier promotions and agency offers, and consider whether there are any questions, opportunities, or details worth discussing before moving forward.
As part of our review process, we may reach out to discuss your request, answer questions, or share considerations that could impact your travel experience before the reservation is finalized.
Most requests are reviewed within 24 to 48 business hours.
03
Confirm and book with confidence.
Once everything has been reviewed and any remaining questions have been addressed, we’ll confirm the reservation and continue supporting you throughout the travel process.
No reservation is confirmed until availability has been verified, all required traveler information has been received, and any applicable payment or authorization has been completed.
Frequently Asked Questions
You’ve already chosen the trip.
Now let us help you move forward with confidence.
Share the trip you’ve selected, and we’ll thoughtfully review your request before anything is booked. If we have questions or recommendations that could improve your travel experience, we’ll reach out before the reservation is finalized.
Most requests are reviewed within 24 to 48 business hours.
